Day six and the telephone engineer called me… on my mobile!

He has started work on the repair of my telephone service.  I should be pleased, but am a bit  wary as the first question he asked me was ‘how many computers have you got connected to the telephone line?” – My answer; ‘None’ to wit he asked ‘but don’t you have ADSL?’ Me ‘NO, at only 300kbps it was not worth the payment so I cancelled it over a year ago’ to wit he replied; ‘not surprised, by the way it could be one of your handsets that is at fault’ – Me ‘I don’t think so I have checked them repeatedly over the past six days anyway I am in Perugia and there are only my ferocious (not true, they are soppy sods) dogs at home’

He so wanted into the house, he needed to check my equipment (!) I was away in Perugia having a divine lunch in a restaurant suggested by a friend, and boy  oh boy what a lunch.

The restaurant is called ‘dal Mi’Cocco’ translated roughly as ‘from my darling’  It is just down from the Foreigners’ University and serves a fixed menu both lunch and dinner, changing seasonally and daily.  Today on the winter menu I ate a delicious broth with tagliarini, followed by tagliatelle with an exquisite tomato sauce, then a succulent stew with a contorno of spinach, and home – baked bread, followed (yes followed) by a moist sponge cream cake accompanied by a wee shot of vin santo.  Round that off with a bottle of still water and a coffee €15.00, superb value, the pasta was all home made and freshly prepared, the sauces divine, and service swift and friendly, I shall be back and certainly recommend the place to guests here at Bellaugello Gay b&b

Anyway back to the dreary telephone…  I got home and lo and behold the telephone works! The engineer did not get into the house, it was not the fault of my handsets, maybe it was the fax machine, although that was unplugged, who cares, I am back in contact with the world hurrah!!

 

Today is day five of broken telephone line here at Bellaugello Gay Guest House in Umbria…

Telecom Italia – those responsible for my ‘telephone service’ are contractually obliged to repair it within 48 hours, and on saturday having told me it would be fixed by today are now today saying it will be tomorrow before they look at the fault.

Doubtless I will be posting again in the same vein tomorrow.

In the meantime sorry guys for the inconvenience

The telephone at Bellaugello Gay Guest House Hotel still does not work.  I have just called TelecomItalia ‘Customer Service’ my “service provider” and after waiting several minutes in a stacking system they tell me that the fault will not be looked at until Monday.

It seems Telecom Italia only works five days a week, or in the case of my telephone does not work at all, they have done nothing since the fault was reported two days ago.

The operator now tells me it is a ‘serious problem’ and an engineer will look at it on Monday.  What do they do with minor problems?  By then I will have been five days without my telephone.  The problem does not affect any of my neighbours, what are TelecomItalia doing with my telephone line? putting on a tap, selling it part-time to another customer, or just inefficient???

Doubtless all three…

With the guidance of Martino one of my neighbours I’m just off to start the pruning of the olive trees, but before I go I wanted to post this picture taken yesterday of the glorious day here at Bellaugello Gay Guest House.  Temperatures reached 25º and the sun shone all day, my solar panels topped the 165º mark, heat glorious heat!

C’è un guasto sul il mio telefono fisso.  TelecomItalia vogliono due giorni per controllare il guasto, quindi sono senza telefono a Bellaugello Gay Guest House Hotel…….  Che Servizio!!

The telephone line here at Bellaugello Gay Guest House in Umbria went dead last night.  I only discovered it this morning when my architect tried to call me, finally getting through on the mobile.

I had a chum call TelecomItalia – the telephone service who are responsible for providing my telephone.  He called me back on the mobile – TelecomItalia can see there is a fault, but don’t know what is causing it……

They want TWO DAYS to look into the fault……… and that’s before they do a repair. Just what century are we living in??? how can I run a Guest House / Hotel with such a delinquent telephone service?

È per quelli da voi che segue il mio blog, Grazie a TIM io ancora non dispongo di un iPhone 4, sono in attesa per un iPhone 4 solo cinque mese!!

And By the way for those of you following my blog, I still do not have an iPhone 4…… TIM the mobile arm of TelecomItalia still do not have any available, and I do not have time to sit in one of their shops on the off chance one is delivered, and NO I cannot reserve on.  Now that is five months I have been waiting, yet they advertise them on tv constantly, communications huh!!

Mi arrendo, vado a chiedere al mio vicino di casa per qualche vettore piccioni molto più eco-friendly e attraente!

I give up, I’m off to ask my neighbour for some carrier pigeons far more eco-friendly and attractive!!